Effective Date: [August 13, 2025]
Velko Systems LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard information when delivering IT and non-IT projects and services to our clients.
1. Information We Collect
We may collect the following types of information:
- Client & Business Information: Company name, contact details, project requirements, billing details.
- Personal Information: Name, email, phone number, or any details provided by individual clients.
- Project Data: Information, documents, or assets shared by clients necessary to complete projects.
- Technical Data (for IT projects): System requirements, technical configurations, user credentials (only where required and with proper consent).
- Non-IT Project Data: Any specific instructions, files, or business-related information shared to deliver services.
- Automatic Data Collection: IP addresses, browser type, device information, and website usage through cookies.
2. How We Use Your Information
We use the information collected for:
- Delivering IT and non-IT projects as per client requirements.
- Project communication, updates, and support.
- Payment processing and invoicing.
- Service improvements, quality assurance, and compliance.
- Sending service-related updates or promotional offers (with opt-out options).
- Fulfilling legal or contractual obligations.
3. Sharing of Information
We do not sell or rent client information. We may share information only with:
- Service Providers & Partners: Vendors, subcontractors, or technology partners assisting with project execution.
- Legal Requirements: When required to comply with applicable laws, regulations, or legal processes.
- Business Transfers: In case of mergers, acquisitions, or restructuring.
All third parties are required to maintain confidentiality and use the data solely for service delivery.
4. Cookies & Tracking Technologies
We may use cookies and similar tools to:
- Analyze website performance.
- Enhance user experience.
- Track service usage for improvement.
Clients may disable cookies through browser settings, though some features may be affected.
5. Data Security
We use appropriate administrative, technical, and physical safeguards to protect data, including project-related information. While we take precautions, no electronic transmission or storage is 100% secure.
6. Data Retention
We retain client and project information only as long as necessary to:
- Complete project obligations.
- Maintain legal, tax, and accounting records.
- Provide ongoing support where applicable.
Once data is no longer needed, it will be securely deleted or anonymized.
7. Client Rights
Depending on your jurisdiction, you may have the right to:
- Access or request a copy of your information.
- Correct or update inaccurate information.
- Request deletion of your information (subject to contractual/legal obligations).
- Opt out of promotional communications.
Requests can be made via support@velkosystems.com
8. Third-Party Links
Our website or services may link to third-party platforms. We are not responsible for their privacy policies or practices.
9. Children’s Privacy
Our services are intended for businesses and adults. We do not knowingly collect information from children under 13 (or applicable local age of consent).
10. Updates to This Policy
We may update this Privacy Policy as necessary. Updates will be reflected with a revised “Effective Date.”
11. Contact Us
For questions regarding this Privacy Policy or how we handle your information, please contact us:
Velko Systems LLC
Email: support@velkosystems.com
Address: 1200 Riverplace Blvd suite 105, Jacksonville, FL 32207, United States